Chiropractic USA

Website Privacy Policy & Text Messaging Terms

Effective Date: Oct 1, 2026

Dr. Matthew Murrin PA DBA Chiropractic USA (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, and disclose information through our website, online inquiries, and text messaging program.

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This policy does not replace our HIPAA Notice of Privacy Practices, which addresses protected health information and patient rights under HIPAA. Please contact our office to request that notice.

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DRAFT FOR OFFICE REVIEW: The office must confirm the practices described below before publication.

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Important Notice Regarding Text Messaging Data

We do not sell or share mobile phone numbers, SMS opt-in information, or consent records with third parties or affiliates for their marketing or promotional purposes.

We may provide the information necessary to operate our text messaging program to service providers that help deliver messages and support the program. These providers may use that information only to provide services on our behalf, subject to applicable legal requirements.

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1. Information We Collect

Depending on how you interact with us, we may collect:

Information you provide

• Your name, email address, phone number, and mailing address.

• Appointment requests, preferred dates and times, and the reason for your inquiry.

• Messages, questions, feedback, and communication preferences.

• Consent and opt-out records associated with email or text communications.

• Billing or payment information when you pay for services, where applicable.

Information collected through the website

Our website and its service providers may collect technical information such as your IP address, browser type, device information, pages visited, and interactions with the website. Cookies and similar technologies may support website functionality and, where enabled, analytics.

Please avoid submitting detailed medical records, payment card information, or other sensitive information through general website contact forms. Contact our office for an appropriate way to provide this information.

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2. How We Use Your Information

We use information, as applicable, to:

• Respond to questions and appointment requests.

• Provide services and communicate about appointments.

• Process payments and maintain appropriate business records.

• Send communications you have requested or authorized.

• Maintain communication preferences and consent records.

• Operate, maintain, and improve our website.

• Protect our systems, prevent misuse, and meet legal obligations.

Promotional text messages require the applicable consent. Visiting our website or submitting an appointment request does not, by itself, constitute consent to promotional texts.

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3. SMS Messaging Terms & Conditions

Program description

If you opt in to Chiropractic USA’s text messaging program, you may receive appointment reminders, responses to inquiries, and service-related updates. If you separately consent to promotional text messages, you may also receive information about office offers and services.

Consent

We obtain the consent required for the messages we send and maintain records of messaging preferences. Consent to receive marketing text messages is not a condition of purchasing services.

Message frequency and charges

Message frequency varies based on your appointments, requests, and the messaging program you join. Message and data rates may apply.

Opting out

Reply STOP to opt out of the text messaging program. You may receive one confirmation message acknowledging your request. You may also call (843) 881-0046 for assistance with your communication preferences.

Help

Reply HELP for assistance, or contact Chiropractic USA at:

Phone: (843) 881-0046
Email: [Insert office support email]

Delivery

Message delivery depends on your mobile carrier and network availability. Delivery is not guaranteed, and carriers are not liable for delayed or undelivered messages.

Protection of SMS information

Mobile information and SMS consent records are not sold or shared with third parties or affiliates for marketing or promotional purposes. Necessary information may be disclosed to providers supporting delivery and operation of our messaging program, or when legally required.

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4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information.

We may disclose information when appropriate to:

• Service providers: Companies assisting with website hosting, appointment management, communications, payment processing, and related operations, to the extent necessary to provide those services.

• Legal authorities or other parties: When required by applicable law or valid legal process, or when legally permitted and necessary to address fraud, security issues, or threats to safety.

• Business successors: In connection with a lawful business transfer, subject to applicable privacy obligations and the SMS restrictions described in this policy.

Disclosures of protected health information are subject to applicable healthcare privacy requirements and our HIPAA Notice of Privacy Practices.

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5. Data Security & Retention

We use reasonable safeguards designed to protect personal information from unauthorized access, use, or disclosure. No website, electronic transmission, or storage system can be guaranteed completely secure.

We retain information for the purposes described in this policy and as needed to meet applicable legal, record keeping, and dispute-resolution obligations. Retention periods vary by the type of information and applicable requirements.

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6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to support functionality, remember preferences, and understand website usage.

You can manage cookies through your browser settings and through any cookie controls provided on our website. Disabling cookies may affect certain website features.

[Before publication: Confirm the analytics and advertising tools enabled on this website and add any necessary descriptions and opt-out information.]

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7. Your Rights & Choices

You may contact us to:

• Request access to or correction of personal information.

• Request deletion of information, subject to applicable legal and retention requirements.

• Ask questions about how your information is handled.

• Update your communication preferences.

• Withdraw consent for future optional communications.

 

You can unsubscribe from marketing emails using the unsubscribe link provided in those emails. You can opt out of our text messaging program by replying STOP.

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Available privacy rights depend on applicable law. We may need to verify your identity before fulfilling a request. Certain records, including medical records, may need to be retained even after a deletion request.

Rights concerning protected health information are addressed in our HIPAA Notice of Privacy Practices.

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8. Third-Party Links

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies. Please review those policies before providing personal information.

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9. Changes to This Policy

We may update this policy to reflect changes in our practices or applicable requirements. The updated version will be posted on our website with its effective date. We will provide additional notice or obtain consent when required by applicable law.

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10. Contact Us

For privacy questions, requests, or help with communication preferences, contact:

Chiropractic USA
Attention: Privacy Contact
1004 Anna Knapp Blvd., Ste. 1
Mount Pleasant, SC 29464

Phone: (843) 881-0046
Email: drbechteldc@gmail.com
Website: https://www.chiropracticusasc.com/

This policy describes our information practices. It does not, by itself, provide consent to receive marketing messages or authorize disclosures of protected health information.